Order Your Translations Online
By Carol J Moya, Customer Service Coordinator
Did you know you can order your translations from our website? Of course you can still email, fax, or even mail documents to be translated, but the online ordering system is quick and convenient.
To order a translation online, go to our website www.mcelroytranslation.com and select Orders at the top, right – hand part of the page.
Most of the information requested on the Place Translation Order form is self – explanatory; however, the Document Information section at the bottom might need some explanation:
- The “source” language is the language your document is written in.
- The “target” language is the language you want it translated into.
- We ask about the intended use of the translation, whether the translation will be imported into another program, and who the end user is in order to better ascertain your requirements.
The Special Instructions section of the form allows you to add any additional information you think is pertinent. For example, if:
- you want the translation to be in a different format from your source file
- you have special instructions about formatting, graphics, Bates numbers
- you are sending additional documents for reference purposes
- you have special billing instructions
Select Browse at the bottom of the form and locate the document you want to have translated. You can submit up to five documents with each order.
When you have selected the document you want to have translated, select Send Form to send us the document and order form. You will receive an auto reply email message that lists all the information you entered, as well as the filename of the document you sent. This message is not a confirmation that we have begun work on your translation. That will come in another email and contains our job number and estimated delivery date. If you do not receive the confirmation email within 24 hours of submitting your order, please contact us to make sure we received your order!
