Profile
McElroy Translation places four decades of experience, extensive linguistic resources, and advanced business processes to work for every client. From our headquarters in Austin, Texas, McElroy offers translation and localization services in all languages to clients worldwide. We specialize in the legal, pharmaceutical/medical, energy, chemical and software fields, but have been providing all types of technical and business language services throughout our history. McElroy prides itself in quality assurance and professional project management support.
McElroy’s Mission Statement
McElroy Translation provides translation and localization services in all languages to business and government clientele enhancing their ability to compete in global markets.
McElroy’s Vision Statement
Setting the industry standard in customer satisfaction
This means differentiating McElroy and building our brand through providing a product and service that delights clients, truly exceeding expectations whenever possible. Customer satisfaction includes both product and service.
As a strategy for growing and differentiating our company, Setting the industry standard in customer satisfaction is a natural one, and can drive growth. It is an extension of McElroy’s historic personalized service.
Evidence of this belief in the value of client care includes:
- Staff resources dedicated to quality assurance and customer service
- Tracking and taking action on errors
- Offering a strong customer satisfaction guarantee
- Stressing the importance of accountability in staff-client relationships
